Terms & Conditions
By using our website, you agree to be bound by the World of Butterflies & Moths (t.a. LBA) Terms & Conditions, as stated below.
Contract for the Supply of Products or Services
The display of goods on the wobam site amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated. No contract for the supply of products or goods will be deemed to exist between you and wobam unless, and until, an email is sent by wobam to you confirming that your order has been accepted and payment has been successfully made.
This confirmation e-mail amounts to an acceptance by wobam of your offer to buy goods or services from wobam and this acceptance is effective regardless of whether or not you receive the e-mail.
Wobam are free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself.
Price and availability information is subject to change without notice.
Site Information
Wobam is providing this site and its contents on an “as is” basis and makes no representations or warranties of any kind with respect to this site or its contents. Wobam disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Wobam does not represent or warrant that the information accessible via this site is accurate, complete or current.
Processing of orders
Credit cards are debited before items are shipped or before services are activated by Wobam
PLEASE ALLOW UP TO TWO DAYS PROCESSING BEFORE DESPATCH – (standard postage only)
SHIPPING
UK Standard Shipping (3-5 days) £5.75
UK Next Day (Monday-Thursday only) £10.95
Europe Standard (5-7 days) £15.00
Worldwide Standard (7-10 days) £20.00
FOR U.K. NEXT DAY SPECIAL DELIVERY PLEASE NOTE THE WEEKLY CUT OFF TIME IS THURSDAY at 12 noon GMT
Limitation of Liability
Except as specifically stated on this site, neither Wobam nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Illegal Acts
It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic ‘fingerprints’ of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.
Changes in Terms
Wobam reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Wobam web site.
Definitions and Quality codes;
SPECIMENS PAPERED/UNMOUNTED. Dried deadstock supplied as papered/unmounted will come with closed wings in paper triangles in the case of Lepidoptera or loose on card with cellophane wrap in the case of other insects/coleoptera.
SPECIMENS SET. Dried SET deadstock is supplied mounted on a pin. Winged insects will be supplied with spread dried wings (excluding coleoptera) SET specimens are supplied in card boxes and need moving to entomological cases for preservation and storage.
We do our very best to grade and check insects before dispatch. In the case of Lepidoptera where wings are folded, we have to trust our suppliers grading, as we cannot see inside the wings. Occasionally grading is in error. In such cases, we are happy to refund or replace returned items.
Quality codes:
A1 = Perfect no marking or obvious damage to wings or antenna. Note: Legs on Butterflies/Moths are not guaranteed – Beetles/other – no obvious damage.
A1 – = Near perfect, some wing rubbing but not obvious – occasionally loose abdomens or antenna (repair with PVA) – Beetles/other: some fault, but not obvious
A – = Obvious damage to wings – antenna loose, missing or damaged – abdomen may be loose (repair with PVA) – Beetles/other: missing limbs/antenna/wing damage
A2 = Poor, excessive wing damage and antenna missing or damaged. – Beetles/other: excessive limbs broken/missing, excessive wing damage – For reference only.
PLEASE NOTE: Dried insects are very fragile. We cannot guarantee that legs on butterflies and moths will be complete. Sometimes these are broken or missing. On larger bodied insects, especially Sphingidae and Saturniidae greasing or mould can sometimes be present on the abdomens. This can be brushed off and treated with acetone. On occasion, abdomens come loose from the thorax and require re-fixing with PVA glue. Male Morpho butterflies will have their bodies removed, this is to prevent grease leaching into the wings. Dragonflies and damselflies are renowned for needing major repair work on the abdomens. Please ensure you comprehend that all these situations are part and parcel of insect taxidermy.
Returns: IF the items do not meet the customers satisfaction or arrive damaged the item/s must be returned for refund/replacement within 7 days. All returns and postal costs MUST be paid by the customer. Return costs are the customer’s responsibility. Please remember to check quality codes before ordering and make sure you are ordering the correct status viz. Papered or Set.
EQUIPMENT.
All equipment that arrives damaged must be reported to the courier or post office at delivery. All returns must be made with-in 7 days for replacement/refund. Return postage is the responsibility of the customer. For more help please e-mail support@lba.uk.com